We're all about creating connections


At DRO, our variety of backgrounds and experiences makes us a well-rounded and inclusive family. We laugh with each other, listen to our patients, and love our community, creating a positive environment that feels welcoming to everyone that walks through our door. The relationships we’ve built with our teammates are the same types of relationships we look forward to building with you, both during and after your treatment. So get to know a little bit more about our staff and why we're so proud to be a part of our Kalamazoo community.


 - Part-time adventurer: Stomping in puddles, exploring the woods, swimming in the lake, building snow forts  - Asian cuisine lover: Bring on the Indian and Korean food please!  - Family band member: My kids (2, 4, and 6-year olds) and husband (undetermined age) love to jam together as a family  - Full-time educator: I love finding new and fun ways to teach my kids about gratitude and generosity

Dr. Letitia Randall DDS, MS

I am passionate about orthodontics and committed to helping my patients achieve healthy, beautiful smiles that create more positivity and happiness in the community. I enjoy being part of the process that results in more confidence and self-esteem for my patients. Every one of them has a unique personality, and the opportunity to get to know them individually is truly a gift.

Board certified orthodontist, licensed and certified by the State of Michigan to specialize in orthodontics. Education: B.S., Andrews University; DDS, Loma Linda University; Advanced Education in General Dentistry Residency, U.S. Air Force Academy; General Dentist, U.S. Air Force; Master of Science, Ohio State University.

Fun Facts:

  • I'm a part-time adventurer that stomps in puddles, explores the woods, jumps in the lake, and builds an impressive snow fort.

  • Lover of all Asian cuisine. Bring on the Indian and Korean food please!

  • My kids (2, 4, and 6-year olds), husband and I love to jam together as a family.

  • I love finding new and fun ways to teach my kids about gratitude and generosity.



Dr. Nick S. Owings, DDS, MS

I love doing this too much to consider it a job. I have the pleasure of treating so many different patients and helping craft each of their individual journeys toward a better smile. Although it's difficult, if I have to pick just one “best” part of what we do here, it’s watching the great smiles walk out of our door at the end of treatment, in addition to the confidence, laughter, and happiness that always go along with them.

Licensed orthodontist, dentist with advanced training in orthodontics, certified by the State of Michigan to specialize in orthodontics. Member of the Kalamazoo Valley District Dental Society. Education: B.S., University of Illinois; DDS, Loyola Dental School in Chicago; Postdoctorate, Loyola University Graduate School.

Fun Facts:

  • I've always enjoyed being a part of something bigger. Danville HS Varsity Basketball, National Honor Society, and Eagle Scout.

  • State of Michigan Bass Fishing Champion, 1981. You could say I'm hooked.

  • Former President of Kalamazoo Valley District Dental Society.

  • Proud husband, father of three, and grandfather of eight.




Clinical Assistant

  • I love being outdoors with my dogs, or indoors with my Netflix. 

  • Music? Make mine classic. As in classic rock. 

  • I’m easy-going, but I love being on the go. Want to see my photos from Greece? 



Clinic and Lab Assistant

  • Laughter is my favorite sound. I also like Jack Johnson and The Grateful Dead.  

  • If I ever get to Ireland, I’ll consider myself lucky.

  • Big fan of “Da Bears.” And go, Cubbies! 


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Office Manager

  • I'm always thrilled for the next folk, bluegrass, or rock concert.

  • Die-hard Cubs fan here. World Series Champs!

  • I'm always ready for another adventure. Italy and Ireland are next on the list.

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Clinical Coordinator/Manager

  • I'm all about arts and crafts.

  • Any type of music could make it on my running playlist.

  • AZO born and raised.


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  • My unofficial title at the Reception Desk is “Crowd Control."

  • I love to cheer on my kids as they shoot to be the next Gretzky.

  • I find my weekly moments of zen by gardening and raking leaves.




Clinical Assistant

  • I fell in love with fall. Exhibit A: our family pumpkin patch. 

  • Pizza. It’s a great treat after hiking.  

  • I want to see the Grand Canyon. It’ll look great in my scrapbook.


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Scheduling Coordinator

  • My musical taste is all-encompassing. Share your favorite song with me!

  • We may look alike but I’m still the better looking twin.

  • I'll take a ticket to Rome, Venice, or Florence, especially for the cuisine.




Front Desk Supervisor

  • I like to read. With two active boys, I stick to short stories. 

  • You can’t live near Nashville for three years without loving country music. 

  • Someday we want to travel across America. Can I borrow your RV? 

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Treatment Coordinator

  • When I’m not on the volleyball court coaching I’m in the yoga studio.

  • Huge fan of Kiiiiiiiiiiiiid Rock!

  • I’m basically a one women bake sale when at home.


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Clinical Assistant

  • Anything outdoors, please. Whether it be casting a line, strolling a vineyard, or sitting around a fire with friends, I always enjoy some fresh air.

  • You could say I'm used to a big family. I grew up with five siblings.

  • The twang of country music hits my heartstrings.



Drake Road Orthodontics has developed a treatment plan that is affordable for me and addresses the specific needs that I wanted met. Dr. Randall is so sweet and so easy to talk to and Dr. Owings is also very knowledgeable. Great experience!
— Sarah H